Overview

At Yanutta®, every jar is freshly prepared with care before it leaves our kitchen. We work hard to ensure your order is processed quickly and delivered as fresh as possible.

We currently deliver throughout the United Kingdom using trusted courier partners, including Evri and Yodel.

Delivery Locations

Yanutta® currently ships to addresses within the United Kingdom only.

At this time, we do not offer international delivery. Any orders placed with delivery addresses outside the UK will be cancelled and refunded.

Order Processing

All orders are freshly made to order and are typically processed within 1 to 2 working days after payment has been received.

Orders placed on weekends or UK public holidays will be processed on the next working day.

During particularly busy periods, including product launches, promotional events or seasonal demand, processing times may be slightly longer. If this happens, we’ll always aim to dispatch your order as quickly as possible.

Delivery Times

Once your order has been dispatched, delivery is typically completed within 3 working days using Evri or Yodel.

Delivery estimates are provided as a guide and cannot be guaranteed, as they are dependent on the courier’s network.

Occasionally, deliveries may take longer due to:

• High courier demand
• Adverse weather conditions
• Public holidays
• Incorrect delivery information
• Events outside our reasonable control

Shipping Confirmation & Tracking

Once your order has been dispatched, you’ll receive a shipping confirmation email.

Where available, this email will include your tracking information so you can follow your parcel’s journey.

Please note that tracking updates may take a short time to appear after your parcel has been collected by the courier.

Delivery Responsibility

Please ensure that your delivery address and contact details are accurate when placing your order.

Yanutta® cannot accept responsibility for delayed or unsuccessful deliveries resulting from:

• Incorrect or incomplete delivery addresses
• Inaccessible delivery locations
• Refused deliveries
• Missed delivery attempts

If a parcel is returned to us due to incorrect information provided at checkout, additional delivery charges may apply before the order can be resent.

Damaged Or Lost Parcels

If your order arrives damaged, please contact us within 24 hours of delivery.

To help us investigate, please provide:

• Your order number
• Photographs of the outer packaging
• Photographs of the damaged product
• A brief description of the issue

If your parcel appears to be lost or has experienced a significant delay, please contact us and we’ll work with Evri or Yodel to investigate the delivery.

Fresh Food Deliveries

Because Yanutta® products are freshly made food items, prompt delivery is important to maintain their quality and freshness.

Once your order arrives, we recommend storing it according to the instructions provided on the packaging.

Where possible, please ensure someone is available to receive your delivery.

As our peanut butter is made using natural ingredients, slight variations in texture or natural oil separation may occur during transit. This is completely normal and does not affect the quality or safety of the product.

Shipping Costs

Shipping charges are calculated and displayed during checkout before payment is completed.

From time to time, shipping prices may change to reflect courier costs or service updates. Any applicable charges will always be shown before you complete your purchase.

Contact Us

If you have any questions about shipping or delivery, we’re always happy to help.

Yanutta®
Website: https://yanutta.com
Email: hello@yanutta.com
Address: Yanutta, 2/2, 18 Howat Street, Glasgow, G51 3AP.