FAQ’s
Everything You Need To Know About Yanutta®
Have a question? We’ve answered the most common ones below to help you get the most out of your Yanutta® experience.
About Our Products
What is Yanutta®?
Yanutta® is freshly ground peanut butter combined with rich chocolate and generously loaded with your choice of premium toppings.
Every jar is handcrafted fresh daily in the UK and shipped within 24 hours, ensuring you experience the perfect balance of creaminess, crunch and indulgence.
How fresh is your peanut butter?
Freshness is at the heart of everything we do.
Our peanuts are freshly ground daily in small batches to deliver the smooth texture, rich flavour and quality that makes every Yanutta® jar special.
What flavours do you offer?
Every Yanutta® jar can be customised to create your perfect combination.
Choose your chocolate base:
- Milk chocolate
- White chocolate
Then select your favourite topping:
- KitKat® Pieces
- OREO® Biscuit Pieces
- GALAXY® Cookie Crumble
- SMARTIES® Chocolate Pieces
- M&M® Chocolate Pieces
- TWIX® Pieces
- Lotus Biscoff® Crumble
Are the toppings mixed in or on top?
Each jar is carefully layered to create the ultimate experience.
Every jar includes a layer of chocolate and a layer of toppings at both the top and bottom, giving you delicious flavour and texture throughout.
Delivery & Shipping
Where do you deliver?
We currently deliver across the UK only.
This allows us to maintain the speed, freshness and quality that make Yanutta® different.
How long does delivery take?
Every order is:
- Freshly made daily
- Prepared and shipped within 24 hours
Delivery times vary depending on your location, but you’ll receive tracking details as soon as your order has been dispatched.
Do you offer same-day dispatch?
Not currently. However, every order is freshly prepared and shipped within 24 hours of being made.
Can I track my order?
Yes. Once your order has been dispatched, you’ll receive a tracking link by email so you can follow your delivery.
What happens if I miss my delivery?
Your courier will usually provide options for redelivery or collection. Please follow the tracking updates provided for the latest information.
Orders
Can I change or cancel my order?
Because every Yanutta® jar is freshly made, changes or cancellations must be requested as soon as possible after placing your order.
Please contact us at hello@yanutta.com and we’ll do our best to assist.
What if I entered the wrong address?
Please contact us immediately.
If your order has not yet been dispatched, we’ll update your details where possible. If it has already shipped, we’ll do our best to help.
Do you offer refunds?
Due to the fresh, made-to-order nature of our products, we cannot offer refunds for change of mind.
However, if there is an issue with your order, please contact us and we’ll work with you to make it right.
Storage & Shelf Life
How should I store my Yanutta® jar?
Store your jar in a cool, dry place away from direct sunlight.
Refrigeration is not required, but you may refrigerate your jar if you prefer a firmer texture.
Is natural oil separation normal?
Yes. Natural oil separation is completely normal with freshly ground peanut butter.
Simply stir your jar before enjoying.
How long does it last?
Because we use fresh ingredients and avoid unnecessary preservatives, we recommend enjoying your jar within a suitable timeframe after opening for the best flavour and texture.
Please check the best before date displayed on your jar.
Ingredients & Allergens
Does Yanutta® contain allergens?
Yes. Our products contain allergens including:
- Peanuts
- Milk
- Wheat (depending on topping selection)
- Soy (in some chocolate toppings)
- Hazelnuts
- Barley
Please always check the product details before ordering if you have any allergies or dietary requirements.
Are Yanutta® products suitable for vegetarians?
Yes. All Yanutta® products are suitable for vegetarians.
Product Quality
Are your products mass-produced?
No.
Every Yanutta® jar is made in small batches daily to maintain freshness, quality and the attention to detail our customers expect.
Why is Yanutta® different from regular peanut butter?
Because Yanutta® is more than just peanut butter.
Every jar is:
- Freshly ground daily
- Combined with rich chocolate
- Loaded with generous toppings
- Made fresh to order, never sitting on shelves for weeks
Issues With Orders
My order hasn’t arrived — what should I do?
First, check your tracking link for the latest update.
If your order appears delayed or hasn’t moved, contact us and our team will be happy to investigate.
My jar arrived damaged. What should I do?
Please email us with photos of the damaged product and packaging.
We’ll review the issue and work to resolve it as quickly as possible.
General Questions
Do you have a physical store?
Not currently. Yanutta® operates online, allowing us to focus on making every jar fresh and delivering directly to customers across the UK.
Can I order Yanutta® as a gift?
Yes. Yanutta® jars make a unique and indulgent gift.
Simply enter the recipient’s delivery details at checkout.
Do you offer subscriptions?
Not yet, but we’re always exploring new ways to make enjoying Yanutta® even easier.
Still Need Help?
If your question hasn’t been answered, please contact us at:
We aim to respond within 24 to 48 hours, Monday to Friday.
Thanks For Choosing Yanutta®
Freshly made. Fully loaded. Delivered across the UK.
We appreciate every customer who chooses Yanutta® and we can’t wait for you to experience your jar.