Privacy Policy

Introduction

At Yanutta®, we are committed to protecting your privacy and handling your personal information with care, transparency and respect.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, place an order, contact us or otherwise interact with Yanutta®.

We process your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK privacy laws.

By using our website, you acknowledge that your personal information will be handled as described in this Privacy Policy.

Who We Are

Yanutta® is the data controller responsible for the personal information collected through our website.

If you have any questions about this Privacy Policy or how we use your personal information, please contact us.
Yanutta®
Website: https://yanutta.com
Email: hello@yanutta.com
Business Address: Yanutta, 2/2, 18 Howat Street, Glasgow, G51 3AP.

The Information We Collect

Depending on how you use our website, we may collect the following categories of personal information.

Information You Provide
  • Your name
  • Billing address
  • Delivery address
  • Email address
  • Telephone number
  • Payment information
  • Account login details
  • Order history
  • Messages or enquiries you send to us
Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Time zone settings
  • Website usage information
  • Cookie and tracking data
Marketing Preferences

Where applicable, we may also collect information about:

  • Your marketing preferences
  • Responses to promotions or surveys
  • Email subscription preferences

How We Use Your Personal Information

We use your personal information to:

  • Process and fulfil your orders
  • Deliver products to you
  • Process payments and refunds
  • Provide customer support
  • Communicate with you about your orders
  • Improve our website, products and services
  • Personalise your shopping experience
  • Detect fraudulent activity and protect our business
  • Comply with legal and regulatory obligations
  • Send marketing communications where permitted by law or where you have given your consent

We only use your personal information where we have a lawful reason to do so.

Our Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases when processing your personal information.

Contract

To fulfil your order, process payments, arrange delivery and provide customer support.

Legitimate Interests

To operate and improve our business, maintain website security, analyse website performance, prevent fraud and enhance the customer experience.

Legal Obligations

To comply with tax, accounting, consumer protection and other legal requirements.

Consent

Where required, we rely on your consent for marketing communications and the use of certain non-essential cookies.

You may withdraw your consent at any time.

Payment Information

Payments made through our website are securely processed by trusted third-party payment providers.

Yanutta® does not store your full payment card details on our own servers.

Payment providers process your information in accordance with their own privacy policies and applicable data protection laws.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Maintain your shopping basket
  • Analyse website performance
  • Personalise content where appropriate
  • Support marketing activities

You can manage your cookie preferences at any time through your browser settings or our cookie consent banner.

For more information, please read our Cookie Policy.

Marketing Communications

We may send you emails about new products, promotions and updates where:

  • You have given your consent or
  • You have previously purchased from us and have not opted out, where permitted by law.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in every marketing email or by contacting us directly.

Sharing Your Personal Information

We only share your information where necessary to operate our business and fulfil your orders.

This may include trusted third parties such as:

  • Payment service providers
  • Delivery and courier companies
  • Website hosting providers
  • E-commerce platform providers
  • Website analytics providers
  • Marketing service providers
  • Professional advisers
  • Regulators or legal authorities where required by law

All third parties are required to process your information securely and in accordance with applicable data protection laws.

We never sell your personal information.

International Transfers

Some of the companies we work with may process personal information outside the United Kingdom.

Where international transfers take place, we ensure appropriate safeguards are in place in accordance with UK GDPR to protect your information.

Data Retention

We keep your personal information only for as long as necessary to:

  • Provide our products and services
  • Meet legal, tax and accounting obligations
  • Resolve disputes
  • Enforce our agreements

When your personal information is no longer required, it is securely deleted or anonymised.

Data Security

Protecting your personal information is important to us.

We use appropriate technical and organisational security measures designed to safeguard your information against unauthorised access, loss, misuse, alteration or disclosure.

Although we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Under UK GDPR, you may have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request the deletion of your personal information
  • Request restriction of processing
  • Object to certain types of processing
  • Request a copy of your personal information in a portable format
  • Withdraw your consent at any time where processing is based on consent
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

If you wish to exercise any of these rights, please contact us using the details provided below.

Children’s Privacy

Yanutta® products and services are intended for adults.

We do not knowingly collect personal information from children under the age of 18 without appropriate parental or guardian involvement.

If you believe a child has provided us with personal information, please contact us so that we can remove it where appropriate.

Third-Party Websites

Our website may contain links to third-party websites.

These websites operate independently of Yanutta® and we are not responsible for their privacy practices or content.

We encourage you to read the privacy policies of any external websites before providing personal information.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or technological developments.

Any updates will be published on this page and the revised version will take effect from the date it is posted.

We recommend reviewing this page periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, we’d be happy to help.

Yanutta®
Website: https://yanutta.com
Email: hello@yanutta.com
Address: Yanutta, 2/2, 18 Howat Street, Glasgow, G51 3AP.

If you are not satisfied with our response, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection: https://ico.gov.uk