Terms of Service

Overview

This website is operated by Yanutta®.

Throughout this website, the terms “we”, “us” and “our” refer to Yanutta®. By accessing our website, placing an order or using any of our services, you agree to be bound by these Terms of Service, along with any additional terms, conditions and policies referenced on our website.

These Terms apply to all visitors and users of our website, including customers, browsers, contributors and any other users accessing our services.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should not access our website or use our services.

We reserve the right to update, modify or replace any part of these Terms at any time. Any changes will be posted on this page and your continued use of the website following updates means you accept those changes.

Our online store may be supported by third-party e-commerce platforms and service providers.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least 18 years old
  • Or you are using this website under the supervision and permission of a parent or legal guardian

You agree not to use our products, website or services for any unlawful or unauthorised purpose.

You must not:

  • Violate any applicable UK laws or regulations
  • Upload or transmit viruses, malware or harmful code
  • Attempt to interfere with the security or operation of our website

Any breach of these Terms may result in termination of your access to our services.

Section 2 – General Conditions

We reserve the right to refuse service or cancel orders where necessary.

You understand that information submitted through our website, excluding payment details, may be transferred across different networks to allow our website and services to function properly.

Payment information is always encrypted during transmission.

You agree not to reproduce, copy, resell, exploit or commercially use any part of our website, products or services without our written permission.

Website headings are included for convenience only and do not affect the interpretation of these Terms.

Section 3 – Accuracy Of Information

We aim to ensure all information provided on our website is accurate and up to date.

However, we do not guarantee that all information, descriptions, pricing or availability details will always be complete, accurate or current.

We reserve the right to correct errors, update information or make changes to our website content at any time without prior notice.

Section 4 – Changes To Services And Prices

Product prices, availability and services may change at any time without notice.

We reserve the right to modify, suspend or discontinue any part of our website or services.

We are not responsible for any changes, price adjustments, interruptions or discontinuation of services.

Section 5 – Products And Services

Some products may only be available online and may have limited availability.

We make every effort to ensure product images, descriptions and colours are displayed accurately. However, your device settings may affect how colours appear.

As Yanutta® products are freshly made food products using natural ingredients, slight variations may occur between batches, including:

  • Texture
  • Consistency
  • Natural oil separation
  • Appearance
  • Colour

These variations are normal and do not affect product quality.

We reserve the right to limit product quantities, refuse orders or cancel purchases where necessary.

Yanutta® currently delivers within the United Kingdom only. Orders outside our delivery area may be cancelled and refunded.

Nothing within these Terms affects your statutory rights under the Consumer Rights Act 2015 or other applicable UK consumer protection laws.

Section 6 – Allergen Information

Yanutta® products contain peanuts and may contain or come into contact with other allergens, including:

  • Nuts
  • Milk
  • Soy
  • Wheat
  • Hazelnuts
  • Sesame
  • Barley

While we take reasonable care when preparing and handling products, our products may be produced in environments where allergens are present.

We cannot guarantee products are completely free from traces of allergens.

Customers are responsible for reviewing ingredient and allergen information before purchase and consumption.

If you have severe allergies, please contact us before ordering.

Section 7 – Billing And Account Information

We reserve the right to refuse or cancel any order.

You agree to provide accurate, complete and current information when placing an order.

You are responsible for keeping your account details, including email address and payment information, updated so we can process orders and contact you when necessary.

Section 8 – Returns And Refunds

Due to the nature of freshly prepared food products, we cannot accept returns of opened or perishable items unless they are:

  • Faulty
  • Damaged
  • Incorrect

If there is an issue with your order, please contact us as soon as possible with details and supporting evidence where appropriate.

Your statutory rights under UK consumer law remain unaffected.

Please refer to our Refund Policy for further information.

Section 9 – Third-Party Tools

We may provide access to third-party tools or services.

These tools are provided on an “as available” basis and we do not control or guarantee their performance.

Your use of third-party tools is at your own discretion and risk.

Section 10 – Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy, security or privacy practices of external websites.

We recommend reviewing the policies of third-party websites before using their services.

Section 11 – Customer Feedback And Submissions

If you submit feedback, reviews, comments, suggestions or other materials to us, you agree that we may use, edit, publish and share this content.

You confirm that submitted content:

  • Does not violate third-party rights
  • Does not contain unlawful, offensive, abusive or misleading material
  • Does not contain harmful code or malicious content

We are not responsible for content submitted by users.

Section 12 – Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Section 13 – Errors And Updates

Occasionally, our website may contain errors, inaccuracies or omissions relating to:

  • Product details
  • Pricing
  • Promotions
  • Availability

We reserve the right to correct errors, update information, cancel orders or change website content at any time without prior notice.

Section 14 – Prohibited Uses

You must not use our website or services:

  • For unlawful purposes
  • To violate applicable laws
  • To infringe intellectual property rights
  • To harass, abuse or discriminate against others
  • To provide false or misleading information
  • To upload viruses or malicious software
  • To collect personal information without permission
  • To spam, scrape, crawl or interfere with website functionality
  • To bypass website security measures

We reserve the right to terminate access where prohibited activities occur.

Section 15 – Disclaimer And Limitation Of Liability

We aim to provide a reliable and secure service but do not guarantee that our website will always be uninterrupted, error-free or completely secure.

To the fullest extent permitted by law, Yanutta® shall not be liable for indirect, incidental or consequential losses arising from use of our website or products.

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot legally be excluded under UK law

Section 16 – Indemnification

You agree to protect and indemnify Yanutta®, including our employees, affiliates and service providers, against claims arising from:

  • Your breach of these Terms
  • Your misuse of our website
  • Your violation of applicable laws or third-party rights

Section 17 – Severability

If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply.

Section 18 – Termination

These Terms remain effective unless terminated by either you or Yanutta®.

We may suspend or terminate access to our services if you breach these Terms.

Any obligations arising before termination will continue to apply.

Section 19 – Entire Agreement

These Terms, together with our website policies, represent the complete agreement between you and Yanutta® regarding use of our website and services.

Section 20 – Governing Law

These Terms are governed by the laws of Scotland.

If you are a consumer living in England, Wales or Northern Ireland, you will also benefit from any mandatory consumer protection laws applicable in your country of residence.

Section 21 – Changes To These Terms

We may update these Terms from time to time.

Any changes will be published on this page and your continued use of our website after updates means you accept the revised Terms.

Section 22 – Contact Us

If you have any questions about these Terms of Service, please contact us.

Yanutta®
Website: https://yanutta.com
Email: hello@yanutta.com
Address: Yanutta, 2/2, 18 Howat Street, Glasgow, G51 3AP.